Knowledge@wharton
Would You Treat Your Mother That Way? The Secrets of Great Customer Service
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:21:47
- More information
Informações:
Synopsis
Would you turn your mom’s warranty claim down two days out of warranty? Author Jeanne Bliss makes a business case for providing excellent service and true customer satisfaction to garner long-term success. See acast.com/privacy for privacy and opt-out information.
