Knowledge@wharton
Becoming the Best: Excellent Customer Service Always Wins
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:22:42
- More information
Informações:
Synopsis
If you build a customer-centric business the money will come. That’s the message in a new book by Horst Schulze co-founder of luxury hotel chain The Ritz-Carlton. See acast.com/privacy for privacy and opt-out information.